My favourite day of the year from a professional point of view is one where I earn no money and work like a Trojan with others to make happen.
Commscamp has been staged for the past four years in Birmingham and brings 180 largely public sector comms people together.
It’s an unconference which means that the agenda is decided on the day.
But aside from the conversation, ideas and connections from the day the best thing was hearing some people also want to stage an unconference too. There may be one. There may be two. Who knows? Fantastic. I really hope they do it.
The basics about unconferences I learned from Dave Briggs, Steph Gray and Lloyd Davies. All wonderful people. We staged unconferences because we’d been to a few and fancied having a go ourselves. John Peel used to say punk made it easy. All you had to do was push over a telephone box and sell your brother’s motorbike and you had enough money for a demo. It’s not that different with an unconference.
Scrape together a smidge of sponsorship and UKGovcamp can help with that.
Shout about it.
On the day relax and have fun.
That’s really it.
See? It’s that simple.
I’d also be tempted to do it slightly seperate with what you are doing at work. So, it’s not the day job. But it’s a seperate thing helps the day job. That way you get all the fun stuff but none of the middle manager barriers.
One absolute true-ism from Lloyd is that everyone who goes tends to to love them. But then would like to make a minor change. ‘It was great, but if only we could pre-plan the sessions, that would be marvellous.’ Or whatever the suggestion is.
Keep it simple.
Just have some space. A Facebook group works to get people thinking about sessions beforehand. Decide what you are going to talk about on the day. Then give the thing to the people in the room and they will always, always, always deliver.
I wasn’t sure if the magic would return somehow but it feels as though it has already.
The magic is Commscamp. It’s a sort of magic that happens once a year when 150 people come together determined to make brighter ideas.
What makes the magic? People who give a damn and want to do things better. People who want to help see that too. And people who like cake. Definitely, people who like cake.
The truth is it also feels like there’s never been a more important time for an event like commscamp. It feels as though it is really needed this year. Against the backdrop of Brexit, cuts and rapid change there is a need for people to come together compare notes and work things out.
The phrase that runs through what I’ve done over the past seven or eight years is ‘militant optimism.’ At its heart is a resolve to do things better despite everything
At times, optimism takes a battering. A change of boss. Cuts. More cuts. Brexit. Change. New platforms. Keeping pace. The firm request for a back of bus ad you have to push back on. The easier thing would be to throw in the towel.
Why I think the magic is back
Planning an event like this is easier the more you do it. Writing emails to printers at 11pm when you haven’t seen your family all day is not ‘fun.’
But one moment this week made me think the magic was back. Late night I was looking down the session idea pitches in the Commscamp Facebook group.
Income generation. How do we?
Live streaming video. How should we?
If everyone is a comms expert how do I make my professional advice heard?
How can you stay politically restricted and still have a voice?
How can I put a cat amongst the pigeons?
Coping with guilt and reality post-cuts.
Virtual reality video: a beginners guide.
A cathartic session just to let rip a bit.
I want to go to them all. Reading them I was reminded why I love it. And I looked at the list of people who want to volunteer to make that happen.
If you can’t come you can still play a part
There’s a limited amount of room and we know that not everyone who wants to come can come. We’ll look to livestream some sessions, post to Twitter on the #commscamp16 hashtag and blog. If you are out of the room we’ll try and find a way you can catch-up.
But one thing makes it worthwhile
If there is one issue that makes commscamp this year really worth it for me it’s Brexit and how we cope with it. I’ve got this strong sense that there’s a strong sense of uncertainty that we would do well to tackle.
It would be great if we could tackle that together.
It feels like the magic is back.
Let’s make it so, shall we?
Commscamp is staged in Birmingham on Thursday July 14. Tickets are sold out.
This place used to be a warehouse that shipped ice to London. I mean. How cool is that?
Now it’s a meeting space and offices for Birmingham’s creative industries.
Commscam will see more than 150 people come to put their collective heads together for a barcamp around comms, pr, marketing digital stuff. You can mention the word ‘press release’ too. That’s allowed.
I’m pleased to say there’s a real mix between local government, government and people outside these fields and a mix too between unconference veterans and newbies. That’s just how it should be.
Why am I biased? Because I’m helping organise it with Ann Kempster from the Cabinet Office and Darren Caveney from Walsall Council two quite brilliant people.
Why are we doing it? Because we’ve seen enough of how unconferences work to see that they can be hugely successful and we think there’s things to be discussed and ideas to be shared in our field.
So, what’s the agenda? There isn’t one. It’s a big blank sheet of paper that those who are coming along will help to shape. That’s the beauty of an unconference. It all gets pulled together by those who are coming along. You can find out more about the event at it’s website here and if you haven’t already feel free to mention a session here. You don’t even have to have a ticket as we’ll be livestreaming some of the sessions and we’ll be tweeting too on the #commscamp13 hashtag.
So why are we doing commscamp?
Well, I can’t speak for Darren and Ann but for me…
We need to share ideas and inspiration. In 2013 it can be tough working in comms in and around government. But those who work in the field can be a hugely passionate bunch. A good idea at the FCO could well work somewhere in local government. Without big budgets sharing the ideas can work.
You don’t have to be an unconference veteran to get something out of it. Just last week I was up in Manchester for the LGComms social media event. Rather bravely, they tried a loose unconference element. Of the 60 in a room about six had been to an unconference. Was I worried? Yes. People were only too keen to suggest the 12 sessions we had. Commscamp was roadtested and passed.
You need to plug into the West Midlands. Okay, so I’m a bit biased (but I declared that right there at the start) but there’s been a stack of good things in the West Midlands for some time around digital and innovation. Perhaps it’s the beer or the geographical closeness but there’s ideas to be had and shared.
You need to learn from people outside comms. Some of the best ideas and approaches I’ve had have come from talking to bloggers, engineers, police officers and coders. Listen. Talk. Learn. While there’s a focus on PR people there’ll be some input from those outside the sector too.
Local government people need to talk to government people once in a while. There are ideas in Shropshire that may shape what’s done by a government department to communicate to people. Vica versa too.
Our sponsors are lovely. There’s a big list of them down the side of the blog here.
If you’ve ever been told: ‘what we need is a comms plan’ and wanted to scream you’ll be in good company. There’ll be a session of primal screaming just to get over this, I’m sure.
Cake is good. Underpinning any unconference is the cake table. Baking is the first social media, I’m sure of it.
Here’s your call to action right here:
1) If you’ve got a ticket say ‘hoorah!’ and think of something that you’d like to see cracked or maybe think of something you are proud of and would like to share. Post it here on the discussion thread.
2) If you haven’t got a ticket go to February 26 in your calender and put the date in your diary along with the words: “Dammit, I missed a ticket but I can still follow #commscamp13 on Twitter.” There’ll be a livestream posted to this hashtag on the day too.
3) If you’ve a ticket and you can’t go tell us, say: ‘oh no!’ Tell us and we’ll release it to the frankly large waitlist.
Never make predictions, especially about the future. Wise words I feel.
With a bit of time to pass about 12 months ago I rather boldly made some 12 predictions for local government digital which is an area I work in a bit. You can read them here.
So, 12 months later I thought it maybe an interesting experiment in pointing and laughing at myself to see how accurate they were and make 12 more.
What was right?
JFDI did die. What’s JFDI? It’s Just Flipping Do It. It’s putting something up as an experiment without having to go through layers of policy and permissions. Chucking up a Facebook page had the whiff of revolution in 2009. Now everyone is using it and there’s strategies wrapped in HR policies it’s hard to have the space to innovate.
Digital customer services are growing. Norfolk County Council have blazed a trial on Twitter that others are following.
Someone did do something really stupid and it didn’t see their operation shut down. Little did I think it would be my own organisation. A member of staff accidentally tweeted from the corporate account that they soon wished that hadn’t. It wasn’t fun. But it wasn’t fatal, thankfully.
Emergency planners are using digital channels as second nature. The gift of big-powerful-ultra-storm-but-not-quite-a-hurricane Sandy which struck New York showed how powerful real time updates, cleaning-up and myth-busting became.
The local government social media star was someone you’d never heard of in place you didn’t think was digital friendly. For me, this was @whocareswalsall who stage pop-up campaigns around social care. Their live tweeting from the home of a dementia sufferer and his carer was breathtakingly good. Why? It painted a personal story that would not have been possible without digital.
Linked social has grown. This is a move away from just a corporate account to a range of accounts and platforms from the same authority.
Good conferences had an unconference element. Or were unconferences. The days of £200 a ticket events have gone. The days of £100 a ticket seem dated. There was a lively online debate on the merit of unconferences but the best bits of inspiration I found came from barcamps and in the West Midlands there was an explosion of them.
Newspapers have carried on dying. Bit of a home banker of a prediction this. Although there are signs with live blogging and other tools that they are seeing the value of social media.
What was wrong?
Data journalism didn’t grow. Nationally, maybe. But locally not and bloggers were not in the main building mash-ups to hold instutions to account.
What was half right?
Comms is still fighting for control of social media and not sharing the sweets nicely, like they need to. They’ll learn eventually.
Data visualisation didn’t boom. There were isolated pockets of how it could be used well but it’s far from being an accepted part of the comms armoury.
1. Comms teams will become smaller. Always in the frontline for criticism they will become bigger targets.Which leads to…
2. Smart comms people in local government will realise that channel shift comms may be the reason they will survive. It costs money to talk to people face-t0-face. It’s cheaper on the web. But how do you tell people about the best way to get a job done? By good comms which needs to be evaluated to see how effective it has been not by a potential audience but by the number of people who stopped calling and started reporting online.
3. Twitter defamation lawyers4u will become a reality. The wild west days of the social web will be over. The row over tweeting false allegations against Tory Ministers has changed the landscape. How soon before ambulance chasing gets replaced with tweet chasing? How soon before a local politician takes legal action over a rogue tweet?
4. Innovation will wither as as spare capacity is cut. With less people doing more things they room for ground breaking projects will shrink and ever disappear.
5. The private sector will be doing the best innovation. Up until now JFDI has taken the public sector very far. Well resourced private sector comms teams will do the best creative thinking. Seen what Gatwick Airport do with social media? You simplty must. Twitter as an engagenent channel. Pinterest to promote shops and offers. Soundcloud for audio books for children parents can play their fractious children. Brilliant.
6. Digital comms specialists are needed. Yes, we all need to be doing it. But there needs to be a hand on the tiller of any organisation just to steady the ship, see what is on the horizon and think creatively. Sorry. But there is. The evidence of Gatwick tells us this.
7. Digital box ticking needs to be guarded against. As the argument has been won it becomes mainstream. Bad social media will become more prevalent as the box marked ‘we’ve tweeted from our own special account’ is ticked.
8. People will see that social media isn’t a golden bullet. Social media has had a great run. It’s promised lots and has delivered an awful lot. But it’s one of several channels.
9. Facebook as a local government channel is over. With the change of algorithm Facebook at a stroke has reduced the number of people who see your updates to around 10 to 15 per cent. That’s like the postman keeping 90 per cent of your birthday cards. No, really it is. Matt Murray and Jim Garrow have blogged well on this subject.
10. The localgov digital project is a good idea whose time has come. A practitioner network with support from the LGA and DCLG this has potential. Big potential if there is enough time and resources.
11. Social media is fracturing. It’s not a case of Facebook + Twitter. It’s knowing YouTube, LinkedIn, Vimeo, Soundcloud, Audioboo, Google Plus, Pinterest, Instagram and other emerging platforms in the right place and at the right time. That may be a series of small communities to service.
12. Digital projects to make a difference must be big. If we’re still here talking about Twitter Gritter as the finest use of digital in local government we’ll have all failed horribly. Small projects are great. Ones that tackle big issues are what are needed to make a difference.
Hoorah. For the third time in three years there will be an unconference for those in and around local government in the West Midlands.
Called Hyper WM this half day event has grown from being a half germ of an idea to something a bit big a bit splendid and I’m proud to be involved with.
Staged at The Public in West Bromwich on Monday November 19 the event will give people the space to think a bit differently. Hats off to Sandwell Council’s chief executive Jan Britton and Liz O’nions for really picking up the ball and running with it and to Si Whitehouse who has played a big role this year.
But what’s the purpose of one of these things? Aren’t we all unconferenced out? Paul Coxon recently wrote a challenging and thoughtful piece that questioned the worth of unconferences. Paul has done some great work in local government and like anything half-decent if it’s a good idea it can stand a level of scrutiny. So here’s my own take on them.
What do I get out of them?
Simply, it’s a chance to connect, be challenged, think differently and learn. It’s a chance to see what is on the horizon and just over the hill. Do I learn something that I can put into place first thing Monday morning? Yes. But it’s often equips me for that thing that lands on my lap in six months time. Often it’s thanks to an unconference that I’ve knowing the basics and know the right person who can help. Like a glorified address book with ‘problem solving’ on the cover. Everything that I’ve done over the last three years with digital – direct or indirectly – has come from an unconference. How can I start to calculate that?
What would new people get out of them?
It’s a chance to take some time out of the office to learn and to think differently. Job titles are handed in at the door and there’s a chance to contribute to a discussion or even start a discussion with someone with something you have in common. The coffee break at a traditional event is often the most valuable time as it’s a chance to talk, ask questions and learn. A good unconference can be a whole lot of that.
What do sponsors get out of it?
A chance to test out ideas, horizon scan, see what ideas are developing and to attach a name to a room full of people who believe in doing something a bit innovative. There’s also the passing traffic of eyeballs to the website and to the event. But that’s almost a by-product.
Oh, no it’s not structured!
Rather like taking a dip in the deep end without water wings for the first time there’s a leap of faith involved. You may hate it. You’re more likely to like it. At the last Hyper WM there was the press officer who refused to come because he didn’t have an agenda. That misses the point.
Nine unconference pitfalls and ways to dodge them
Three years on from my first unconference and it’s clear that the model has evolved and has matured. There was an intake of breath at localgovcamp in Birmingham in 2012 when for a whole variety of reasons many veterans couldn’t make it. But others stepped up to the plate which was brilliant to see.
1. If the same faces turn up.
There’s no question that there’s a group of people who will turn up to unconferences. That’s fine. They’ll get the ball rolling and encourage and cajole. But the danger is there’s an imbalance of new people with fresh ideas. An imaginative use of the wait list can ration the right balance. Easy.
2. If the same faces pitch a session idea.
There’s also no question that the unconference pitching session where you stand in front of a room of people can be daunting. It encourages a certain type of people who don’t mind public displays of popularity. So how to fix it? Maybe it’s encouraging ideas before the event itself. Maybe it’s blank postcards and pens. And someone else reading them out. Easy.
3. If there’s no ideas
Like the actor who dreams of being on stage with no clothes surely deep down the unconference organiser dreads. Teeing up a couple of ideas and making the pitching less scary is a must. Especially from new people.
4. If there’s cliques
Open data people only talking to other open data people in open data sessions is a bit of a missed opportunity and a bit boring, frankly. The times when I’ve been to events I’ve made a deliberate policy of heading to an event where I’ve known absolutely nothing. In short, I’ve sat in the corner and said nothing. At one event I sat through a session on WordPress as a web platform. That’s not my day job. But I learned things that helped with the day job. If you’ve been before, find someone you’ve not met before and chat to them. Then repeat. You’ll learn things.
5. If the focus on problems not the shiny tech
I’d love to see sessions that floated a problem and looked for solutions that may or may not be about the tech. Coventry City Council Martin Reeves at the 10 by 10 WM event made a valuable point. At a recent session for chief executives social media wasn’t mentioned once, he said. Don’t be an evangelist. Bring a solution that may just have some tech as part of it.
6. If there’s measurement
Yes, but how do we measure the success? Maybe it’s coming back in six months time to see what people have learned and put into practice. Then working out what the cost of what that would have been if you’d bought it off the shelf. Good luck with calculating that.You’ll need a stack of numbers.
7. Yes, but aren’t we unconferenced out?
Not nearly close. If 150 people want to stage an event to talk museums and hold it in an unconference format that’s fine by me if those 150 get something out of it. The public sector is a broad church. With training budgets vanishing the unconference is a way of sharing knowledge. If a room full of public health people want to get together to crack something that’s fine by me. Or librarians.
8. It’s the brewcamps, stupid
For all I love big organised events it’s actually things like brewcamp – and teacamp in London – where I can see the most potential. What’s this? It’s a group of like minded people coming together to drink coffee, eat cake and learn things. At no cost. In a coffee shop. Splintering is the new black.
Crack those eight and you’ve a good chance of helping to create something vibrant and innovative. Best thing is you don’t have to be an organiser to play a big part.
9. It’s not a golden bullet
Like marmite, some people will love unconferences. Some people won’t. They’re both right and that’s fine.
There’s this sinking feeling you get as a football supporter when you look down the team sheet for the first game of the season and see a lot of the old faces missing.
There’s no-one you know in the back four and your midfield playmaker is missing. You know it could go one of two ways.
So it was for the fourth year of localgovcamp in Birmingham with a lot of the old timers missing and new people coming through.
What is localgovcamp? It’s an event for local government people who give up their time to kick around ideas on doing things better. There’s no agenda. It’s decided on the day and anyone can put up their hand to suggest a session. As a comms person I go to get ideas and inspiration.
So in football terms how was it?
Very well, actually. Very, very well. It was another convincing victory and the newer faces really stepped up to the plate. Team manager Dave Briggs could go home happy he’d recorded another triumph and the digital trophy cabinet that has been well stocked since the event first started has been added to.
A good unconference can be powerful. Ideas can flow, connections can be made and your opinion counts for just as much as the chief exec who had come along to see what the fuss was about.
Why do I go to these as a senior press & publicity officer? For the inspiration, excitement, beer, curry, discussion, connection and learning.
In previous years I’ve waited for a week or so before blogging. Now after an event I try and chuck some thoughts up.
those 29 things…
1. localgovcamp doesn’t need a big number of veterans to make it work.
2. There is absolutely a need for it in the calender.
3. It inspires people. It makes them think in different ways. That’s powerful.
4. It can remind you why you work in local government. Despite everything.
5. The new people came to the fore. In one session, on local government blogging, I was really happy to sit back and see some cracking feedback from people who hadn’t been to one of these things before. That’s brilliant.
6. Blogging is a good idea. But telling your boss, pinging them what you write and making sure you’re not an idiot are good things to do.
7. Kabul is a place we can learn from. I just don’t care how many people I tell how great a project and a model for story telling kabulacityatwork.tv is. Start at ‘Who Is The Taxi Driver?’ if you haven’t come across it before.
8. Comms people are coming in good numbers. That’s brilliant to see.
9. There seemed to be fewer open data sessions. With fewer of the open data community there.
10. Si Whitehouse reminded comms people that open data can tell stories too. Good work, Si.
11. There appeared to be less about the shinyness of tech platforms and more about getting things done.
12. Mess about with new platforms as an individual. Evaluate. Then see if they’ll work for you in local government.
13. Lloyd Davis will write a book or thing that I’ll re-re-read in years to come to remind me what it was like to be around when the social web was relatively new. I’m sure of it. And it’ll stand the test of time. I can’t wait for this to happen.
14. Some people are unduly precious about the word ‘geek.’ To me it’s a word that celebrates someone who knows their stuff backwards and gets excited about the detail of it. There were a lot of such geeks here.
15. It’s not the social media platforms your organisation adopts, it’s the culture that matters (thank you @simon_penny)
16. The Anchor in Digbeth, Birmingham is just a brilliant pub.
17. Press officers must realise that they need to do more than just write press releases to survive. More are realising this.
18. I wish I could have had a proper chat with many people. Like Peter Olding, Nat Luckham, the bloke who does @actonscottmuse, Kate Bentham, Paul Webster and bunch of others. Including Simon Penny.
19. Post-it notes don’t stick to whiteboards without bluetack. Definite learning point.
20. localgovcamp is actually a place to make connections and ideas. It’s not about the suits who do or don’t go. I see that now. It’s not even about the ideas you’ll put into place on Monday morning (and there’ll be some.) It’s about coming across ideas that’ll hove into view in your day job two, six, 12 and 18 months down the line. Then knowing who to talk to about them because you heard / met / saw / followed them on Twitter at localgovcamp.
21. Digital press offices are a good idea.
22. I missed speaking to the old timers who didn’t make localgovcamp. But when I see them next I’ll tell them they missed out on some terrific first timers.
23. How do you handle augmented reality as a comms officer is a question that’s around the corner.
24. There is a splintering of unconferences to focus on more niche things. That’s fine.
25. Some of the best ideas I’ve had as a comms person have originated in conversations with coders, bloggers, policy people, engineers and others.
26. It must be great to have free time. The free time that Gareth Young and Glen Ocsko have now they’ve retired from We Love Local Gov. Yes, I’m jealous.
27. The West Midlands is a brilliant, brilliant, brilliant place to be working in digital.
28. It would be great to find a way to get first timers pitching session ideas. Maybe postcards into a cardboard box is the way forward? Yes, I know it’s not web 2.0. That’s the whole point.
29. Some of the possibility and excitement we glimpsed at localgovcamp in 2009 is coming true. Best bit? We’ve only just started.
Seeing as it’s been three years since the very first one organised by Dave Briggs and people from Birmingham City Council I thought it high time to look back at how things have actually changed.
Back in 2009 at Fazeley Studios in Birmingham, there was a feeling of excited idealism. Tom Watson MP stood in the queue for coffee talking to a press officer while a web manager from Yorkshire was busy talking to a blogger from Brum.
This new thing called Twitter was connecting people in a way few people understood but all who were in on it were excited by.
Me. It made me think differently. It made me see new ideas and the confidence to try some of them out. My job title says press officer. I actually do far more than that.
Knowing bright people. It’s not always what you do first thing Monday morning that made localgovcamp. It’s making connections – so when you need WordPress skills further down the line you turn to Philip John. For open data Si Whitehouse. Localgovcamp 2009 created a network that has built and thrived and rebnews itself each year. That’s an amazing achievement.
Some bright people aren’t here anymore. Jack Pickard, who I met briefly at localgovcamp, died a short time after. He was someone I rated from a distance. I’ve never unfollowed him.
Some bright people have fallen by the wayside. Not everyone with talent is valued by an organisation. Some bright minds from 2009 haven’t been given the space to shine. They’re shining some of them at other things instead. Some have dazzled then faded.
It’s an ideas factory. Some ideas first come across in 2009 took three years to be relevant enough to put into practice. But that’s okay.
Unconferences work. One question asked in the run-up to the 2012 event was if people are fed-up with them. For me, you only have to look at mailcamp, museumcamp, librarycamp, hyperwm and others to realise that’s not the case. They’re getting more niche and more specific.
The web is making job titles irrelevant. At a barcamp you are a sticky badge who stands or falls on your willingness to share – and most importantly listen. That’s rather good.
Suits are starting to come. In small numbers. For the first time a chief executive is on the 2012 guest list. That’s a good thing.
Unconferences can have the same faces. That’s fine because people connect and re-connect. But there’s a danger of staleness if there’s not new faces. Seeing a new idea from a new person fills me with impish glee.
Others have picked up the baton. Those that came in 2009 have been organising their own things like a glorious domino effect. It led to events in York and London that led to events in Walsall and Warwick. And elsewhere.
Meeting people broadens horizons. The answers for being a better communications officer, I’ve found, can be found by talking to coders, to bloggers, to residents, to officers, to elected members and to people who do other things.
We are winning. The basic idea of localgovcamp 2009 that the social web could make peoples lives a little better remains the same. You doubt it? Look back at where you were three years ago and think how far you’ve come.
More and more of us are becoming a part of this journey, for pleasure, for work, both; intertwined. We are going at full speed, while each of us at our own pace. We are being swept along in progressing our knowledge, often without knowing where we began or where we’re going. There are no landmarks, only the wake of others froth and bother as they speed along. All our paths cross constantly, a mass of tracks. Sometimes we collide beautifully, creating fleeting moments of shared vision, before speeding off again.
“We are making progress and yet nothing is changing”, and right there is the ultimate pondering moment, of social media, open data, new web technologies in local government. Progress is being made. I read it. I’ve seen it. I’m forever being amazed by the new ways people speak about what they’ve done and what they’re doing.
Change will come, when its ready, subtly slinking its way into everybodies conciousness. It will begin to apply itself in new ways of thinking, about how services are delivered. We will keep on going at full speed, lost in the fog, and it will be brilliant. Paths of navigation will be left in the wake for others to follow (I’ll be following), by the dreamers who dare to hurtle along, unbound by beginnings or ends or safety of landmarks.
So here is my list of bulletpoints, in no particular order (and I’ll be adding to them in the days to come):
It’s like Glastonbury for government geeks. It’s big. It’s brilliant. You plan to see a big act on the main stage. You end up in setendipity.
A Saturday barcamp is what good people would do every day if bad people, obstacles and emails were removed.
There are town centres whose shops and shopkeepers are connected digitally.
There are creative people who work in their back bedrooms who could be connected digitally.
We don’t put inspiring people in a room often enough.
Suits won’t ever come to a barcamp. Some will. Most won’t. But half way house events that have a bit of both can work.
Nick Booth is one of the Holiest Saints who ever walked this earth.
Archant are a newspaper group in London who ping out daily emails with headlines and links in. As well as print. That strikes me as being like news 2.0.
Philip John is a bright kiddie.
Dave Briggs and Steph Gray should be revered as Lennon and McCartney for organising this.
Talk is good. But doing something on Monday morning is more important.
Use local government services like a resident would to see how you can improve things. Then tell someone how it can be improved.
The golden bullet answer is there are no golden bullets. Just lots of different solutions.
People in Ludlow were behind a hyperlocal site that celebrates their town.
People in central government don’t have a budget for photography.
Everyone is paranoid of releasing Flickr images as creative commons in case someone does something silly. But people scratch their heads when asked if they can come up with an example.
People would love us forever if local government came up with a way to issue digital bin night reminders.
People in central government talk about strategy and policy lots. Less so in local government. They tend to talk of case studies and doing.
Nobody has come up with a killer solution to return on investment for social media. That’s the score that looks at what you spend you get as a return. Followers are a bit important. But it’s what you and they do together that matters.
The new single Alpha gov platform .gov.uk website will save pots of money. My 50p says that it’ll be offered / handed to local government next.
The idea of a two day event gives space for people to come up with problems to fix. That’s a compelling thing
The people at Microsoft are jolly good hosts.
I’ve come away with a list of people I’d wish I’d met / spent more time with. Again.
The only difference between a stumbling block, a barrier and a stepping stone is the way you use them, apparently.
There were a lot of stumbling blocks talked about at localgovcamp in Birmingham. Many such obstacles were were from corporate comms. They were the corporate branded elephant in the room.
Heard the one about the comms team’s response to snow? Instand updates via facebook or Twitter? Nope. Book a half page advert in the local paper?
Oh, how we laughed. As a comms person myself it was more a case of nervous laughter.
I believe strongly that there’s an argument for having a light touch on the tiller from enabling comms people.
When you put online and offline channels together they can be incredibly powerful. You’re delivering a similar message on the platform people want using the language of the platform.
But then again, if you’re reading this on Facebook or Twitter you already know this even if you haven’t admitted it out loud.
So, what’s localgovcamp?
It’s an event that saw more than 100 people giving up their free time on a Saturday to help make their corner of local government bloom a little more. It’s Glastonbury for local government geeks. There was web people, open data people, comms people, hyperlocal bloggers and even an engineer.
Attending the first event at Fazeley Studios two years ago changed the way I think about my job. I’ve heard the same said from others too. It’s been brilliant seeing the light bulbs going on above people attending their first ever localgovcamp.
Two years ago one of the main frustrations was some IT people who were keeping the social web in lockdown. Many, but not all, think progress ended with the Commodore 64. Of course, it goes without saying that the IT people I work with are all hugely helpful and forward thinking.
That battle to use social media seems to have be getting won. Slowly in places but the it’s irreverable. The battle now is with unenlightened comms people and it’s a subject I keep returning to.
For people in a PR job it’s about waking up. For those not in PR it’s about helping wake them up. And yourself and colleagues while you’re at it.
So, because I can’t write a blog post without a heap of links, here’s a heap of links to help those who don’t get it wake up…
A heap of links…
Whats the role for local government comms and social media?