This is the greatest tweet I’ve read from someone in the public sector in a long time.
It may also be one of the most depressing.
It was sent by a police officer to a football supporter complaining that his tax was being spent on an officer tweeting.
The reply pointed out that he was doing most of it in his spare time:
Why is this great?
A police officer pointing out politely that he was doing this largely unpaid because he and others saw the value in it.
Reaction to it was overwhelmingly positive.
Because surely we’ve reached a point where using the social web to keep people informed is core activity.
That’s not to have a go at the officer. Far from it. He deserves huge credit. Not just for tweeting but the way he handled his critic.
But almost a decade since the first public sector social media accounts emerged this isn’t seen as a fundamental requirement?