LONG HAUL: A useful thread on staffing a long term incident

4269080800_97d8b59a66_3k

Planning for a big incident is difficult.

Much of the national planning has already been done and what’s playing out is an approach long agreed.

However, locally, that’s maybe not the case.

This Twitter thread from Jim Whittington here is worth looking at and reflecting. Jim Whittington is US-based and provides consultancy around wildfires. He’s used to the long haul.

Most comms people in the UK may have experience of the big incident but not the incident that lasts for months.

Terror attack? We’ve got experience of that. Too much in some ways.

A big fire? Yup.

A medium-sized incident? In spades.

A 24-hour thing? Ten a penny.

Most teams will run to the sound of sirens when the incident first develops.

But once the adrenaline fades what then?

And what if you’re all burnt out and you’ve only just begun?

I’m struck by the advice of a former chief executive I worked with. In a big incident one of the first things he did was send a senior officer home. Why? To be fresh in a couple of days time when those at the coalface are worn out.

I’m struck by the Environment Agency in the UK who have dozens of people trained in using social media ready for when major flooding strikes. People who don’t have media relations roles can slip into the role.

I’m also struck at the lessons Greater Manchester Police took from their response from the arena bomb. Plan for the long term and ask for help early were two pointers.

Jim’s thread is here and it needs reading by public sector communicators. It’s packed with gems.

jim1

jim2

jim3

jim4

jim5

jim6

jim7

jim8

jim9

jim10

jim11

jim12

jim13

jim14

jim15

jim16

jim17

jim18

jim19

jim20

jim21

jim22

jim23

jim24

jim25

jim26

jim27

Picture credit: Documerica / Flickr

Processing…
Success! You're on the list.

Leave a comment

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: