GLASTO FOR GEEKS: Bullet points from UK Govcamp 2012

Like an apple tree planted in the Spring a good thing can give you a fine harvest of fruit years into the future.

Events like barcamps and unconferences are the lifeblood of innovation in government. Ideas spark when you put good people into a room.

Heading for work on Monday morning it can give you the zeal of a convert. But the beauty is that many of those seeds of ideas take time to take root and form an idea.

Trouble is that some of those those valuable moments of inspiration and insight can be misplaced.

UK Govcamp is a grand daddy of an event staged at Microsoft in it’s fifth year and has expanded into a two day event drawing more than 300 people to London.

I went for a day. A family celebration stopped me from staying for the second (at which Stoke City ended up losing). The morning after my visit I had this exchange on Twitter:

So here is my list of bulletpoints, in no particular order (and I’ll be adding to them in the days to come):

  1. It’s like Glastonbury for government geeks. It’s big. It’s brilliant. You plan to see a big act on the main stage. You end up in setendipity.
  2. A Saturday barcamp is what good people would do every day if bad people, obstacles and emails were removed.
  3. There are town centres whose shops and shopkeepers are connected digitally.
  4. There are creative people who work in their back bedrooms who could be connected digitally.
  5. We don’t put inspiring people in a room often enough.
  6. Suits won’t ever come to a barcamp. Some will. Most won’t. But half way house events that have a bit of both can work.
  7. Nick Booth is one of the Holiest Saints who ever walked this earth.
  8. Archant are a newspaper group in London who ping out daily emails with headlines and links in. As well as print. That strikes me as being like news 2.0.
  9. Philip John is a bright kiddie.
  10. Dave Briggs and Steph Gray should be revered as Lennon and McCartney for organising this.
  11. Talk is good. But doing something on Monday morning is more important.
  12. Use local government services like a resident would to see how you can improve things. Then tell someone how it can be improved.
  13. The golden bullet answer is there are no golden bullets. Just lots of different solutions.
  14. People in Ludlow were behind a hyperlocal site that celebrates their town.
  15. People in central government don’t have a budget for photography.
  16. Everyone is paranoid of releasing Flickr images as creative commons in case someone does something silly. But people scratch their heads when asked if they can come up with an example.
  17. People would love us forever if local government came up with a way to issue digital bin night reminders.
  18. People in central government talk about strategy and policy lots. Less so in local government. They tend to talk of case studies and doing.
  19. Nobody has come up with a killer solution to return on investment for social media. That’s the score that looks at what you spend you get as a return. Followers are a bit important. But it’s what you and they do together that matters.
  20. The new single Alpha gov platform .gov.uk website will save pots of money. My 50p says that it’ll be offered / handed to local government next.
  21. The idea of a two day event gives space for people to come up with problems to fix. That’s a compelling thing
  22. The people at Microsoft are jolly good hosts.
  23. I’ve come away with a list of people I’d wish I’d met / spent more time with. Again.
  24. Don’t ever give in being an optimist. Ever.
Useful links:
The UK Govcamp 2012 buzz page.

Creative commons credits:

Puffles the dragon and friend by David J Pearson  http://www.flickr.com/photos/davidpea/6736374453/sizes/l/in/faves-danieldslee/

Writing on a sticky by Ann Kempster http://www.flickr.com/photos/annkempster/6730392597/sizes/l/in/faves-danieldslee/

Discussions over lunch by Harry Metcalfe http://www.flickr.com/photos/annkempster/6730392597/sizes/l/in/faves-danieldslee/

Govcamp logo shadow puppet by David J Pearson http://www.flickr.com/photos/davidpea/6735824359/in/faves-danieldslee/

EPIC CHANGE: 12 predictions in digital in local government for 2012

“Inventions reached their limit long ago,” one important person once said, “And I see no hope for further development.”

Roman Emporer Julius Frontius made this bold comment in the 1st century. And he didn’t even have Google Plus to contend with. Bet he feels a bit silly now.

Tempting as it is to apply it to today you’d be similarly way off the money. Robot butlers and jet packs may top my own wish list but in practical terms what is likely to change?

If 2011 was a year of rapid change in local government then 2012 may see more of the same. Most of it is just a continuation of themes that started in the previous 12 months.

Here are 12 predictions for the year ahead from my perspective as a local government comms person. (Disclaimer: much of this probably won’t ever happen).

1. Comms will have a fight for control of social media. They’ll lose in the long term if they want to keep it all for themselves. They’ll win if the create an environment for others to innovate.

2. Data visualisation will boom. With the web prompting comms people to search for new platforms to tell a story data visualisation will expand. With free tools being available there will be innovation.

3. JFDI dies. As the mainstreaming of digital continues JFDI – or Just Flipping Do It – as a way of getting things done in an organisation will end. You can’t fly under the radar on Facebook if 29 million people in the UK are on it.

4. Digital customer services will expand. Just as calls centres emerged as the telephone matured as a way you can talk to people so too will a social presence for customer services people.

5. Someone will do summat reely stoopid and it won’t matter. In 2008, a rogue tweet could have closed down a council’s social media output. As it gets more embedded it’ll be more bullet proof.

6. Emergency planners will use Twitter as second nature. There’ll be more big incidents played out on social media. But best practice will be shared.

7. The local government social media star of 2012 will be someone doing a routine task in a place you’ve never visited. Step forward the local government worker who talks about his day job. There will be more like  @orkneylibrary and @ehodavid.

8. Linked social will grow. Linked social is different voices on different platforms growing across an organisation or across the public sector. It will be especially interesting to see how this develops in Scotland and the West Midlands.

9. Good conferences will have an unconference element. Or they’ll actually be unconferences. Some people don’t get unconferences. But they generally want to leave on the stroke of five o’clock and don’t do anything outside their JD. Bright ones do but will be happier if they’re wrapped up and presented like a ‘proper’ conference. But unconferences will be more diverse and targeted.

10. Newspapers will carry on dying. Bright comms people will carry on developing web 2.0 skills and use them in tandem with old media. Good Journalism will carry on adapting to the web. But this may take time to filter through to local newspapers who have been the bread and butter of local government press offices.    

11. Data journalism will grow. But not in local newspapers. Bloggers will uncover big stories that a print journalist doing the work of three doesn’t have time to look for.

12. Amazing things will happen in Scotland. Some of the brightest people in the public sector who are innocavating aren’t in London. They’re north of the border serving as police officers as well as in local government. It’ll be fascinating to see how this develops.

Creative commons credits

Geeks http://www.flickr.com/photos/duvalguillaume/2494520518/

Computer for the space shuttle programme http://www.flickr.com/photos/sdasmarchives/6521818485/sizes/l/in/photostream/

Twitter stream http://www.flickr.com/photos/danieldslee/5897611358/sizes/l/in/photostream/

CLICK INSPIRE: 20 golden links from 2011

If links are the web’s currency of inspiration then some shine as bright as a gold coin on a summer’s day.

Vivid and memorable as wild flowers they can sow seeds that bloom into bright ideas.

Some challenge while some crysyallise half thoughts.

They can be blog writing, tweets, news stories or images.

Over the past 12-months I’ve read thousands. Mainly in spare moments. As December trudged towards Christmas in downtime I’ve reflected on those that have shaped my outlook.

I’ve not gone online to remind myself but instead racked my brains for writing that has stayed with me.

There are scores of good writing. Many of them can be found on the pages of the blogroll on the right of this webpage.

A couple of them are mine. Mitigation for this is that they capture collaborative working.

Using Twitter to Stop Riots. As rioting spread and London police hip shootingly spoke of switching off the internet Wolverhampton shone. Superintendent Mark Payne used Twitter to shoot down rumours circulating online and off. Blogs such as WV11.co.uk and Tettenhall.co.uk plugged into this to retweet and shout via Facebook. Public I did a useful study.

The Icelandic Facebook page. With the country in financial tatters the Icelandic government started a root and branch review. The constitution which dates from 1944 was being re-drafted. Rather than whack up a 500 page pdf they broke down proposals into bite sized chunks and crowdsourced it. More than 2,500 Icelanders took part. In a country of 250,000 that’s astounding. You can read how here.

Twelve commandments for council news. Adrian Short isn’t a comms person. But his insight into how news online should be presented really needs reading by comms people.

Changing how council news is done. In a second post Adrian points out the folly of presenting press releases verbatim on a different medium. It needs reading if you care about local government and what it does. Read it here.

Birmingham City Council Civic dashboard. Critics say open data stands more effective in theory than in practice. This website starts to answer that and stands as a landmark.

Trust me I’m a follower. Scotland has some amazing people in the public sector. Carolyn Mitchell’s piece on the changing landscape is essential. As a former print journalist she has an eye for a line. That a senior police officer spoke of how he trusts his officers with a baton so why wouldn’t he trust them with a Twitter account is one of them.

Stop being irrelevant. Explains why I think comms people need to see their changing landscape and evolve to stay relevant. It drove my thinking throughout the year.

Localgovcamp. The event in Birmingham in June brought together creative thinking, ideas and inspiration. The posterous here captures blogs that emerged from it.

Brewcamp. I’m proud to be involved in this. It’s a platform for like minded people to come together, share ideas and drink tea. You can read it here.

@walsallwildlife on Twitter. That a countryside officer can attract 800 followers by tweeting about her day job of bats, ponds and newts astounds me. It shows what can happen when bright people share the sweets.

Joplin Facebook. Thousands of homes were destroyed and hundreds killed when a tornado levelled the town. It was residents who self-organised with sites like these. This shows the power of community sites.

Queensland Police Facebook. Thousands of homes were destroyed and hundreds killed when flooding struck. 200,000 signed up. This shows the power of official sites when given a flow of regular information.

Look how not on fire this is. When the shadow of rioting overshadowed Walsall in the summer rumour the town police station was burning was dismissed in real time by a police officer with a phone camera and a dry wit. PC Rich Stanley’s image had more than 2,000 hits.

The Walsall Flickr group. There are more than 9,000 images here from 130 members.  This shows the power of community sites and the good things that can be achieved when local government can work with them as equals as we did on this town centre empty shop scheme.

The Dominic Campbell youtube. I love the idea of ‘militant optimists’ pressing for change in unlikely corners of local government. It strikes a chord. This is a good 15 minutes to invest.

Twicket. Because John Popham and others live streaming a village cricket match is a good idea and shows good tech is less about the tech and more about fun and community. The big picture stuff sorts itself out. Read it here.

The end of crisis communications. Jim Garrow is a US emergency planner. It’s called emergency management over there. He writes with foresight. Not least this piece on why real time social media is replacing the set piece emergency planning approach. I’m proud he talks about one of my projects but this wider piece crystalises why real time events work.

Comms2point0. I’ll blog about this more at a later date. But this is a place where comms people can share best practice and best ideas. It’s largely Darren Caveney’s idea. It’s brilliant and so is the photographic style guide.

Digital advent calender Number 1. Many say  the media is dying. David Higgerson, of Trinity Mirror, proves that there is a home for good journalism on the web. His collection of writing is a directory of excellent tools of gems.

Digital advent calender number 2. Steph Gray steers Helpful Technology and helps people understand that technology is an opportunity not a minefield. He is that rare thing. A geek who can communicate with non-geek by speaking human. His advent calender will be pulled out and consulted far into 2012 like a Playfair Cricket annual is to a summer game enthusiast sat on the boundary at Worcester.

Creative commons credits

Yellow flowers http://www.flickr.com/photos/doug88888/2808827891/sizes/o/in/photostream/

Iceland http://www.flickr.com/photos/stignygaard/3830938078/sizes/l/in/photostream/

Police officers http://www.flickr.com/photos/glamlife/4098397848/sizes/m/in/photostream/

Stickers http://www.flickr.com/photos/theclosedcircle/3624357645/sizes/l/in/photostream/

Localgovcampers http://www.flickr.com/photos/arunmarsh/3656742460/in/set-72157620328138849

#ALLCHANGE11: A bit of space exploration

Today sees a bit of an experiment in bridging the gap between the suits and the innovators.

Or, in other words senior managers and people doing some bright ideas, not because they’re in their job description but because they care.

Innovation and Efficiency West Midlands stage their annual event at Warwick University aimed at chief executives and senior managers.

Fort the first time there’s going to be a slight unconference element to it. There’s a live blog too: http://www.iewm.net/.

It’ll also be on Twitter @iewm with the hashtag #allchange11 and I’ll be chipping in with some social reporting on the day together with a handful of others.

It’ll be interesting see how the flat heirarchy of the unconference works amongst senior officers.

What’s an unconference? The agenda gets decided on the day by the participants.

Terrifying if you like you like meetings with apologies for absence, AOB and over laden powerpoints.

But if you put enough bright people together creative sparks fly and good ideas can emerge.

Ever wanted to stick your hand up mid-presentation and ask a question? Or suggest a better way? That’s an unconference. But rather than being a rude interjection its part of the process. It’s highly democratic.

Hats off to the organisers for allowing the door open.

Of course, as a believer in the the unconference approach I’d argue more events should be run on these lines.

Is this the first to bridge the divide? No. Nick Hill and Dave Briggs staged the Epic Social Media event in Glasgow which straddled the divide rather well.

Well done Ken Eastwood of Digital Nomads and Kevin Campbell-Wright for getting the live blog going. Pete Jackson too.

What can you do?

Follow the discusssion on #allchange11 on Twitter and drop by the liveblog. If you’re in local government shout about what you’re doing. If you’re not, tell us what we should be doing.

Creative commons credit:

Space suit http://www.flickr.com/photos/sdasmarchives/6334927117/

MY DIGITAL TIMELINE: Learning by stealth from a pocket calculator

“When you grow up and leave school,” my headteacher Mr Stanley told me as a nine-year-old, “you’ll be using computers and you’ll have to learn how to write code.”

This was 1981. This was Leasowes Junior School, Stafford. Not Palo Alto, California. Of course he was half right but he did show me for the first time the amazing possibility computers have.

How did he do it? He showed me how to make my name march across a TV screen by writing a computer programme. My mate Nigel Adams was in the same class (he’s extreme right in the back row of this picture. I’m two to his left). He has gone onto do great things with computers in Queensland. I never wrote code again. But Mr Stanley was bang on about using computers every day at work.

A while back I heard this inspirational teacher still teaches at the school as a volunteer. Remembering his prophetic words I found myself idly tracing my life’s digital timeline. I found I could largely measure my life not in coffee spoons but the technology and the computer games and the people I played them with. That surprised me. I’m not a geek. I know them but I’m not really one.

Looking back pretty much every year I could recall something that caught my imagination. Looking at the list I’m struck by two things. The amount of games I played and the people I played them with.

My son is seven and has a laptop. I was 33 before this happens.

My learning curve started with a pocket calculator. It’s still going on.

Why is messing about important?

Because looking back the things I’ve played at and messed about with helped me learn. And what other way are Carlisle Utd going to win back-to-back European Cups?

‘Playing is learning by stealth’ is a line from the Media Snackers book ‘Zen At The Heart of Social Media.’  I rather like that.

Here’s how I learned by stealth.

16 dates from my digital timeline

1980 – Learn how to write SHELL OIL on a pocket calculator.

1981 – Nigel Adams gets a ZX 81. Mr Stanley tells us we’ll all need computers and we’ll all need to code.

1983 – Start Walton High School in Stafford. We have 10 computers amongst 900 pupils.

1986 – Play lots of Gauntlet on the BBC Micro with Mark Alden, David Bell and Ali MacCulloch.

1990 – Start University. Play lots of Kick Off 2 on the Amiga.

1994 – Play LOTS of Sega golf against Steven Pink.

1996 – Use a computer at my first journalism job.

1997 – Get a mobile phone free with something.

1999 – E-mail arrives at the Express & Star. At one screen out of 14.

2001 – Get the internet at work. Discover the Oatcake messageboard. A forum for Stoke City supporters.

2004 – Get my first computer. And the internet.

2005 – Goodbye wife. I’m playing Champ Manager for three months to lead Carlisle United to back-to-back European Cups.

2008 – Discover the social web. Join Twitter. 

2009 – Go to localgovcamp in Birmingham. It changes how I think and do. Start blogging.

2010 – Help arrange a digital unconference. Do interesting things using the internet to communicate with people to explain, listen and learn.

2011 – Do interesting things to make local government communicate better using the web. Buy my son a laptop. Son beats me at Skylanders battle mode on the Wii. Feel a bit proud.

Creative commons

Pocket calculator http://www.flickr.com/photos/boazarad/5417411624/sizes/l/in/photostream/

#WMGRIT: Innovation in Twitter Gritter

Get three things right in local government you may well be laughing: school closures, bin collections and gritting.

Those three horseman of the winter apocalypse can wreak havoc with lives.

Communicate them well and you are winning a big part of the battle.

Back in 2009, a handful of councils started to tweet when they were going out to treat the roads. Why? Because at 3am when there’s two shift workers and a drunk you need to shout about it.

Those pioneering early grit tweets opened-up a door and showed how real time information – and stories – is worth while.

By 2010 the idea had spread, thanks in part through SOCITM’s Twitter Gritter report which hailed best practice. I blogged a case study on it here.

By 2011, digital innovation looks to have taken another step forward with #wmgrit. This is a hashtag but so much more. A Cover It Live pulls Twitter Gritter tweets from eight West Midlands Councils – Birmingham, Walsall, Dudley, Sandwell, Wolverhampton, Shropshire, Staffordshire and Solihull – as well as the Highways Agency which treats motorways.

You can click through to the Cover it Live here: West Midlands Gritting Alerts

The eight councils are looking to embed it in their websites and the embed code has been released for others to use.

Why does this work? Because often a journey in the West Midlands can start in one area and go through others. Travel from Telford to Dudley and you can pass through five council areas in less than 30 miles. Bigger areas like Northumberland probably don’t need this.

Giving simple real time information is a brilliant way to make life a little easier for motorists, shout alerts and lets not forget remind people what local government does for them.

Who is the brains behind this? Much kudos to the digitally-savvy Birmingham City Council press officer Geoff Coleman who has developed this idea. Geoff – who is @colebagski on Twitter – hatched the plan and got people on board.

The man is brilliant. It’s people like Geoff and his militant optimism and his spirit of innovation that makes local government such an inspiring place to work and I’ll look forward the case study Geoff writes.

Links:

Twitter Gritter SOCITM’s report.

Creative Commons:

Walsall Gritter http://www.flickr.com/photos/danieldslee/5087392860/sizes/z/in/photostream/

LAST POST: My Reggie Kray story and the future of local news

Okay, so should we start to think of a world without local newspapers?

Or at any rate a place where local newspapers are no longer the only show in town?

Go to Cannock in Staffordshire and you’re closer than you think.

Gone or retreated in the past four years are the Rugeley Post, Cannock Mercury and the Rugeley Mercury.

Another of them, The Chase Post, closed this week as 45 jobs were cut from Midlands titles.

As a young man I spent some time on work experience on the Post learning the ropes.

Mike Lockley, its editor on closure,  was in charge when I was there and recently celebrated 25-years at the helm.

A dynamo of a man powered by his love of a news story he was capable of a generosity of spirit to those looking to find a start in the industry. A generation of staff and work experience people have him to thank. Me included.

So do the school children who saw pink custard back on the menu after some Mike Lockley-fired Chase Post campaigning.

I have him to thank for my first front page by-line. A piece on a Cannock musician whose speculative letter to Reggie Kray resulted in an offer of money from the gangland kingpin and an offer of unspecified ‘help.’

“I was a bit worried when Reggie Kray wrote to me and offered me money,” the musician told me.

“What if he wanted a favour doing? And have you seen his writing?”

He was right. The note handed me  looked like it had been written by a left handed 10-year-old and was signed chillingly ‘Your friend, Reggie Kray.’

Of course, Reggie only became ‘gangland kingpin’ in the stumbling copy that Mike re-wrote. My version was far more boring. But the cutting helped get me a job.

Mike was also an award winning columnist. His piece announcing closure is typical. Wry, amusing and self depracating.

In a piece written a few days before closure was announced Mike celebrated 25 years in charge by writing that ‘a town without a newspaper is a town without a heart.’

So what of the future of news?

The excellent Dave Briggs, who does things with the web in local government, once rolled his eyes at me on this subject.

“The thing is Dan,” he said. “There really is nothing in life as boring as the future of news debate.”

In a sense he’s right.

Because out in the real world it’s not really an issue.

Why?

Because people are finding their own ways of getting news whether its from across the web, Facebook, Twitter or a hyperlocal blog.

Think of the now dead Football Final. As a kid the paper shop was full of blokes at 5.30pm waiting for the Pink to be delivered because they’d missed James Alexander Gordon read the final scores on Grandstand on BBC1.

If football scores have been sorted then what of news?

I’m not sure there is a golden bullet answer. As Alastair Campbell told the Express & Star which still circulates in Cannock, the news agenda today is far more fractured.

Hyperlocal blogs like Connect Cannock are part of the future, there’s no doubt about that.

So are Facebook, Twitter and LinkedIn streams targeted at micro audiences around a library, a piece of open space or a service area.

So, what does this mean for local government comms teams?

Once again, the need to think about what you are doing and how much resource you point at the web.

Ex-journalists have often been hired in local government press offices because they know how to write and package information for newspapers.

Many of them are changing with the changing landscape.

But as the social web grows how long is it before a blogger gets hired by a local government comms team for their ability to communicate using WordPress, Facebook and Cover It Live?

Picture credit: http://en.wikipedia.org/wiki/File:Krays.jpg

PICTURE POST: How to source Creative Commons images (in pictures)

There’s nothing that ruins a piece of text as the lack of a decent image.

A picture can tell a thousand words.

So, thank the Lord for creative commons.

It’s a place to go when there’s no photography budget and you need an image in a hurry.

Creative commons licences allow for images to be re-used so long as certain conditions are met.

One of the best places to look for them is Flickr.

Here’s what you do looking for a picture:

1. Go to Flickr.com.

2. Let’s say we’re looking for a picture of a computer. Search everyone’s uploads for the terms ‘creative commons + computer.’

3. You’ll have a stack of thumbnails to look through.

4. Make a selection. Click on the image you want. This is what it will look like:

5. Double check the creative commons licence. That’s on the right hand side of the image. Half way down.

6. Click actions. That’s just above the image.

7. Choose a size. Download it.

8. Use the picture creatively.

9. If you can’t find it using the general search have a look at opting for searching for The Commons…

10. Now sit back and have a slice of cake.

Creative commons credits:

Cake http://www.flickr.com/photos/danieldslee/5646762765/

Computer http://www.flickr.com/photos/lselibrary/4028604399/

CROWD PHOTOS: Are crowd sourced pictures a golden bullet?

It’s temptingly lazy but wrong to think residents pictures can fill the hole left by dwindling budgets.

A couple of things have made me think.

First, basking in the afterglow of a successful project a debate started.

We’ve worked with residents to turn an empty shop window in Walsall town centre into an information point brightened up by shots from the Walsall Flickr group.

It’s a brilliantly simple idea that came from Flickr photographer Lee Jordan. I’ve written about it here and you can read Lee’s blog on it too.

Lee and others were fine about having their work used and showcased.

In response to my venturing a repeat in a different scheme one Flickr member on Twitter wrote:

“Local council have just requested use of some of my pics on Flickr for a printed guide, for a credit and linkback. I declined. Any thoughts? On one hand it may be good publicity, on the other it devalues photography. What do others think…?”
After an online debate I deliberately stepped back from, other residents talked about the benefits of photo sharing. The member changed heart and threw his hat into the ring.

Thirdly, blogger Pete Ashton invited his council to ‘f*** you’ (literally) after they once again asked to use pictures for free. This came after a shot of his which he got £50 for was used without his knowledge for a major national cultural campaign that wasn’t fully explained when he was first approached.

Fourthly, when I post an image to Flickr these days I always add a liberal creative commons image so they can be re-used as long as there is a credit and a link. I’m forever using and linking to cc images on this blog so it seems churlish not to share. So long as you are not a commercial enterprise. You can read more about creative commons here.

So, there are four views. For my money each if those are just as valid.

Why FOUR answers and they’re all right?

Because everyone’s approach is deeply personal. That’s why.

There’s no such thing as one size fits all.

Are crowd sources images a cure all for cut budgets?

No.

Don’t think that Flickr is a sweet shop full of free images that’ll solve your slashed photographic budget.

Don’t think you can wander along to Google images, right click, save and Bob’s your Uncle. Don’t ever do that.

There’s still a place for commissioned freelance photography for marketing and press shots. Not least because photographic staff on newspapers are being laid off.

There’s a place for stock photography websites such as istock.

There’s a place for searching The Commons on Flickr where scores of museums and institutions have added millions of images that can be re-used by anyone. NASA, The Smithsonian and the US Library of Congress stand out.

There’s a place too – if residents are agreeable – for their images to be used by local government. Just so long they are not taken for granted and the shots are treated with the same reverence as a very delicate vase or a signed first edition you’re borrowing for a while.

That’s why I’m not desperately keen on the approach that some councils have of creating a Flickr group where by adding you allow automatic re-use. It just doesn’t feel right.

If there’s an image a resident had taken ask nicely, explain what it’ll be used for stick to the agreement and don’t be offended if the answer is ‘no’ and if there is some cash in the budget for payment try very hard to.

Everyone benefits that way.

Creative commons credits

Gun http://www.flickr.com/photos/m4tik/6243269249/

Smiling Sky http://www.flickr.com/photos/frank_wuestefeld/4272333063/

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