CASE STUDY: How Walsall museum is cooler than Ben Stiller

In Ben Stiller’s  blockbuster ‘Night at the Musem’ exhibits burst to life when the public aren’t around.

Cowboys and Indians come alive and a giant dinosaur plays fetch with a bone.

Walsall museum stores aren’t quite on a par with Washington DC’s Smithsonian but one thing is the same: You’d be amazed what you can find.

Thousands of items are stored as only a fraction can be put on public display at one time.

So how would social media connect a museum stores with residents? Here’s how. In a way that is way cooler than Ben Stiller.

THE EVENT ITSELF…

One Spring Saturday, photographers of the Walsall Flickr group were given special access all areas to take pictures at Walsall Council’s museum stores.

Street signs, an ARP helmet, and typewriters were just some of the treasure trove.

So were items of the nationally important Hodson Shop collection, a huge collection of working class clothes from the 1920s to the 1950s.

Eight photographers spent more than two hours poring over hundreds of artefacts.

What resulted in an amazing explosion of pictures of often rarely seen treasures. Take a look at some of the shots here.

More than 150 images were posted on Flickr in the days after and more than a dozen positive comments were posted on the group’s discussion board.

PLANNING FOR THE EVENT…

Why bother? Why arrange this?

It’s as simple as this: what’s not to like about pictures of Walsall artefacts taken by Walsall people?

Simple as the idea was, three months of planning led to the event itself.

Much praise needs to be given to talented photographer Steph Jennings (@essitam on Twitter) and the forward-thinking Walsall museum curator Jennifer Thomson supported by collections officer Catherine Clarke. Why praise? Because both parties started from different positions and arrived at not just a workable compromise but a groundbreaking piece of work that sets new standards.

REACHING AN AGREEMENT ON  COPYRIGHT CONCERNS…

At the heart of everything was copyright.

Museums traditionally are very careful to guard copyright of their artefacts.

On the flip side, photographers are very careful to guard their copyright too.

In the past, museums have allowed photographers to take shots only in highly controlled circumstances with copyright signed away.

The Walsall approach was different.

The compromise that was brokered was this: photographers retain copyright so long as they accepted that they wouldn’t be able to bring tripods to take saleable pro shots.

That was fine as the Walsall Flickr members didn’t want to sell images.

The group also agreed to limit the size of the shots they uploaded to 1MB and agreed to ask permission before they used the images.

Crucially, what made this process work was the genuine commitment to make the event work by both Steph and the museum team.

The compromise permission form can be found here.

When social media works well it sees a two way discussion. Brilliant things can happen.

An unexpectedly marvellous spin off led to the setting-up of a museum Flickr group to encourage people to submit images.

AN UNEXPECTED SPIN-OFF…

This isn’t just shots of the museum but a place where, as Steph suggested, pics can now be submitted for ‘shadow’ exhibitions. Planning an exhibition on seaside holidays? That shot of Great Aunt Maude paddling at Weston-super-Mare can be submitted and used as part of a revolving powerpoint of similar images. That’s something the whole family can go and see. Excellent.

This isn’t a Walsall Council success story, for my money. This is a Walsall success story. It was the coming together of museum staff, the communications unit and most of all the enthusiasm of the borough’s thriving and talented Flickr group that made this work.

What we found can work here can easily work anywhere.

Hosting a Flickr meet: Five benefits to the museum.

1. Connecting with non-traditional audience.

2. Showcasing exhibits and helping to find an online audience for heritage.

3. Art. Great pictures are just that. Art. What better way to showcase your artefacts?

4. A set of marketing pictures. At Flickr members’ suggestion the group were happy for their images to be used by the musem. Many amateurs are keen to get an audience for their work in return for a link to their Flickr page and a pic credit.

5. Pictures to link to via a Twitter stream.

Attending the Flickr meet: Four benefits to the photographer.

1. Rare behind-the-scenes access.

2. Being able to retain copyright of images.

3. A unique photographic challenge.

4. A chance – if you are happy to – to showcase your work through council marketing.

Thanks to: Jennifer Thomson and Catherine Clarke from Walsall museum. Steph Jennings and the members of the Walsall Flickr group who attended the session.

SOCIAL PICTURES: Case study: A Flickr meet at Walsall Council House

Pic credit:
Plenty stained glass in Walsall Council House
Originally uploaded by Lee Jordan
 

There’s nothing better than seeing social media come alive and create something vivid, exciting and worthwhile.

Take good connections between creative people, an open mind and suddenly all sorts of possibility opens up.

Just such a thing took place at our first Walsall Flickr group meet at Walsall Council House.

If you haven’t come across Flickr take a look. It’s a photo hosting website founded in 2004.

You can search and view pictures and look at dedicated groups ranged around the most arcane places or subjects.

The Lake District group has 3,000 members. One dedicated to clouds alone has 8,000 members.

Five years after it was founded Flickr now has more than four billion images.

People often self organise along geographic lines. For example, the excellent Walsall Flickr group has 70 members with a pool of 5,000 images.

Summertime

These can be everything from corn fields in summertime and famous landmarks to sunrise over the allotment. There’s even one contributor who specialises in shots of old buses taken in Walsall over the past 30 years.

As a council, on Twitter we’d been tweeting links from @walsallcouncil to individual shots in the group’s pool for months. Reaction had been good.

Geographic Flickr groups often stage meets at events or landmarks where members will take pictures.

Frustrated by a national trend for police officers to use counter-terrorism to stop photography in the streets Flickr meets are becoming increasingly important.

At Walsall, we have a beautiful Council House that dates to 1905. Its polished wood and plaques make it the ACME of Georgian civic pride.

There is a carved wooden memorial to the Boer War with 100 names and an alabaster First World War plaque with a carved British Tommy.

Stern

There are stern pictures of bewhiskered Mayors gone by hanging from the walls and ornate stone carvings. All things that can make fantastic pictures.

All too often, Council Houses up and down the land can appear remote, closed and intimidating. Let’s not forget they are there to serve and they belong to the people they serve.

The thinking behind the Council House Flickr meet was twofold. First, use social media to connect with people. Second, open up the building to let residents taking pictures of their council and their heritage.

An email, a phonecall and a meeting with organiser and talented amateur photographer and social media enthusiast Lee Jordan showed the group were keen to come to the Council House.

Tentative plans were made for other landmarks. A car park and a Bell Tower – both with panoramic views were singled out as examples.

Permissions for the shoot were sought from the Council hierarchy and a consent form for participants drafted.

Who retained copyright proved one issue. Nerves were calmed when it was discovered we did not want to claim it. Museums with a store of paintings and collections often want to keep this, I understand, and that’s something to work with.

Those who took part had the option of allowing us to use pics for marketing in return for a picture credit.

A slot on a Saturday morning was set and promoted to the Walsall group via their Flickr messageboard.

There was a vibrant thread of 50 messages on the group’s forum and six photographers came along.

Slade

We spent around two hours taking shots in the deserted building. War memorials, Mayoral photographs, the board of honour, the cavernous Town Hall where Slade once played were covered.

The sanctum of the Council Chamber itself was also shot by the group.

Was it a success? Absolutely. More than 100 shots were posted to the Flickr group pool building from the event. There was a suprisingly good standard to the quality. They are not happy snappers. They are seriously good amateurs whose work can compete with some of the best professionals.

We are now looking to build a page on the council website where those who took part’s nominated pics can be hosted. Links will be added back to individual’s Flickr pages to showcase their other work. Everyone is a winner.

So, why did it succeed?

1. Like all good social media projects it connected with people.

2. By taking part in social media the council could start a conversation.

3. Residents could photograph part of their heritage.

4. It opened up a civic building giving special access to Flickr group members.

5. Talented individual’s work could be showcased and taken to a wider audience.

6. Shots taken could be tweeted on the council’s Twitter feed.

7. Selected shots – with permission – could be added to the council’s image library.

8. The council could start a dialogue with residents.

HOW COUNCILS CAN USE FLICKR

1. First join Flickr as an individual. Get to know how it works by playing around with it. Same as any social media platform.

2. Join Flickr as an authority. Start posting pics — but check that the copyright holder is fine with that. Even if you have an array of pictures from freelancers he or she will still retain copyright. Always ask first (see copyright and photography link below).

3. Search Flickr groups for one in your area. (eg Black Country or Walsall).

4. Contact the group admin. See what locations you may have the group may want to set-up a meet at.

5. See what you can do with the pictures that have been taken. An exhibition? A spread of pics on your website? Be creative. Be social. 

LINKS

Flickr.com 

Flickr on wikipedia

The Walsall Flickr group pool (needs Flickr membership to view)

Pictures from the Walsall Council House Flickr meet (needs Flickr membership to view)

Useful things to know about photography and copyright

A take on the Flickr event at Walsall Council House by photographer and digitally connected chap Lee Jordan

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