COMMS 3.0: How open data will change the face of news and PR

Robert Peston famously spelt out the future of journalism – and PR – in a landmark Richard Todd lecture.

In a world of 24-hour multi-platform news the blog ‘is at the centre of everything I do’, he said.

His speech covered the role of the print media, TV and Twitter.

Just 12 months on and he’s out of date. Or rather, he needs rebooting slightly.

If web 1.0 was the equivalent of pinning up a digital public notice with web 2.0 we started to learn how to listen.

With web 3.0 we’ll be learning a whole new set of skills. The role of open data will be central to journalism and hand in hand as a consequence with PR. I wrote an idiots guide to it here a few months back and boy, I’m still learning.

With the open data revolution gathering pace reporters must now also be at home navigating a data store as they are on the Town Hall press benches. Press officers must do likewise.

Why? Because the avalanche of public information that will be released has the potential to sweep all before it and drown the unprepared.

Mathew Ingram, the communities editor of The Globe and Mail in Toronto, famously has said “the golden age of computer assisted reporting is at hand.”

Open Data logo

Data journalism is a phrase that will become as familiar in journalism colleges as Teeline shorthand and exam favourite The Oxdown Gazette. What is data journalism? It’s the use of apps and mash-ups to mine for news amongst released data. Isn’t that for geeks? No. Where once a council committee report would bear fruit the data set is the new news source.

Open data brings transparency and openness.

Think of it as FOI turbo charged and you’re not even close.

Hyperlocal bloggers who are at home on the web are light years ahead in the interpretation of open data compared to print journalists.

Some journalism courses understand this. The excellent Birmingham City University gets it in spades.

So where does this leave the press officer?

The fashionable thing to say is the press officer as gatekeeper will be redundant by web 2.0 and buried by web 3.0. For me, that’s hooey.

But the old-style press officer who has served time as a hack and can only write a press release is a dead man walking.

What is needed to keep pace with the information arms race are new skills.

The ability to work with or create a mash-up will become as important as having a notebook or a sharp pencil.

Will the press officer for web 3.0 be an allrounder? Definitely. Will they have to have the command of every skill? No. But the team he belongs to sure as hell collectively will have.

At the risk of sounding in years to come as a BBC Tomorows’ World clip, here is how the web 3.0 communications team needs to look:

In the days before the web the press office needs to:

  • Have basic journalism skills.
  • Know how the machinery of local government works.
  • Write a press release.
  • Work under speed to deadline.
  • Understand basic photography.
  • Understand sub-editing and page layouts.

For web 1.0 the press office also needed to:

  • Add and edit web content

For web 2.0 the press office also needs to:

  • Create podcasts
  • Create and add content to a Facebook page.
  • Create and add content to a Twitter stream.
  • Create and add content to Flickr.
  • Create and add content to a blog.
  • Monitor and keep abreast of news in all the form it takes from print to TV, radio and the blogosphere.
  • Develop relationships with bloggers.
  • Go where the conversation is whether that be online or in print.
  • Be ready to respond out-of-hours because the internet does not recognise a print deadline.

For web 3.0 the press office will also need to:

  • Create and edit geotagged data such as a Google map.
  • Create a data set.
  • Use an app and a mash-up.
  • Use basic html.
  • Blog to challenge the mis-interpretation of data.

But with web 3.0 upon us and the pace of change growing faster to stay relevant the comms team has to change.

Data journalism links

What is data journalism? A good introductory piece from The Guardian..

Mapped: the UK’s road cycling hotspot A mash-up of accident data by The Times.

Oil and Gas Chief Execs Are They Worth It? Lovely Financial Times data visualisation – needs a sign-up.

Is It Better To Rent Or Buy? New York Times data visualisation.

How to guides

What is a mash-up? Great advice from the BCU journalism lecturer Paul Bradshaw.

Creative Commons credits:

Open Data logo

Mobile phone

STOP PRESS: Are seven income streams the future of hyperlocal news?

 Unless there are six or seven income streams a hyperlocal site won’t pay for itself.

That’s the verdict from the excellent Future of News West Midlands event in Birmingham.

Depressing? Not really. Realistic? Absolutely. And there’s a surprising amount in common between hyperlocals and local government web experimentors like me.

This rather excellent event at Birmingham City University drew web entrepreneurs, hyperlocals and newspaper people.

Forward looking rather than finger pointing it looked for solutions and answers rather than blame.

The seven income streams idea for hyperlocals prompted debate about what those streams could be. Straight forward banner ads emerge from the print model. But then what?

Actually, a whole myriad of ideas that the show web as a vibrant place for entrepreneurs.

Picture framing, listings, ad features, hyperlocal t-shirts bigging up an estate or area and PR services all emerged as potential solutions. There was even a natty idea to maximise dead air time on pub TVs.

However, the danger is the cash cow you chance upon replaces the hyperlocal reason for doing it in the first place. Besides, what works in one town may not work in a different estate.

But surely this lack of sure funding means hyperlocals are doomed? If you were an accountant, yes. You could be right. And if you were looking at these sites to make piles of cash.

But then balance sheets don’t count the enthusiasm, community spirit and zeal many people are powered by.

So, wearing my local government what what does all this mean?

First, there’s still demand for local news, for one. And a passion for an area.

But if something really did become crystal clear it’s this: there are barriers to hyperlocals as we’ll as local government. They just have different labels.

For hyperlocals it’s lack of time and the prized extra time seven income streams can bring.

For local government, who can have a degree of funding, it’s lack of time and the barriers a chain of command – and IT departments – can bring. We may want to deploy leftfield ideas. It’s just not always possible.

Both sides can be forgiven for looking enviously at the other.

Yet, for all these obstacles there are some brilliant ideas taking shape in all corners of the web in the public and private sectors.

There’s no golden bullet for the future of news but I’m convinced the answers will be found through pioneering spirit plus a passion for an area.

That’s not unlike how good web ideas will succeed in local government.

 

Creative commons credits.

Abstract image www.imageabstraction.com.

Corrected journal Judge Mental

BROADCASTING CHANGE – Seven skills the BBC can teach social media

Pic credit:
Official_BBC_Logo
Originally uploaded by nguyenht_hk
 
 
 
 “Citizen journalists,” the sneer goes, “Whatever next? Citizen surgeons?”
 

It’s a glib, throwaway, catch-all comment designed to dismiss social media sites which spread news without the aid of shorthand, a spiralbound notepad and an NUJ card.

The argument goes that like a surgeon’s scalpel only someone trained can handle news properly.

But with the quiet opening up of the BBC College of Journalism website another brick in the ever shaky argument comes toppling down.

The website http://www.bbc.co.uk/journalism/ has been run internally for the corporation for three years. It is a treasure trove of skills refined from more than 60 years of award winning peerless journalism.

BBC economics correspondant Robert Peston recently warned that: “the traditional distinctions between television journalists, radio journalists and print journalists are quite close to being obsolete.”

To survive a 21st century journalist must blog, podcast, film, edit and interview and write.

In the era of multi-skilling the press officer will also do well to take a look at the array of skills the site offers coaching in. There is plenty there for them.

But where the BBC training site’s hidden strength really lies is in the trasure trove of skills it offers to the hyperlocal blogger.

Recently, there has been a fierce debate in the UK digital community about defamation and media law. The Talk About Local project to encourage hyperlocals has started to debate it. Bloggers such as The Lichfield Blog’s Philip John have come up with some hyperlocal friendly resources.

But what the BBC site offers is a more extensive, professional insight into what will and won’t get you into trouble.

I’m tempted to call the opening up of the BBC training site as their greatest contribution to digital since the BBC Acorn computer pushed home computing out of the science fiction pages into the spare room in 1981.

This website starts to put quality journalism within the grasp of anyone  who can operate both a WordPress site and the BBC’s training pages.

For a qualified journalist looking to embrace change this is a welcome resource.

To the press officer it is a reference point. But also another signal that the 21st century landscape is changing.

To a blogger it should be bookmarked and memorised.

SEVEN TOP TIPS FROM THE BBC THAT COULD PROVE USEFUL IN SOCIAL MEDIA….

1. A guide to defamation These tips will be especially useful to bloggers. But also with the ever changing media landscape handy for press officers and journalists a long time out of NCTJ college.

2. Contempt of court You don’t have to be in the dock to get on the wrong side of a court of law. The rights and restrictions that govern news – and yes, blogs – are complex and can be devastating if you get it wrong.

3. Using submitted content A great insight into how the BBC uses it. For hyperlocals where photography may rely heavily on submitted pics this could be of use.

4. Original journalism There are news rooms across the country drained of experience and talent that could benefit from this. High standards are never a bad thing.

5. Bloggers and the law A contribution from Birmingham City University leacturer Paul Bradshaw – @paulbradshaw on Twitter. Nice to know the BBC are listening to someone like Paul who has a foot in the blogosphere as well as journalism.

6. Making short news films With YouTube in the driving seat high production values are not needed. But a few tips that could transfer into making something watchable can’t be a bad idea.

7. Filming interviews A few minutes with a Flip video and you’ll know it’s a tricky business balancing the questioning with the filming.

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